It couldn't be easier to maintain your client and callsign details. You will need your SMART User Name and password. There's no fee to change your client details and changes are visible immediately on the SMART database.

Client Maintenance

All callsign applicants are issued with an Activation Code by email when their client record is setup.  Once activated, clients can create a User Name and password - you'll need this to maintain your client details. For assistance in activating your SMART account, click here.

Click here to update your client record.

• If you have forgotten your SMART User Name or password then click here and click on the "Forgot your password?" link.  For further assistance or to have an Activation Code sent to you, please call RSM on 0508 RSM INFO (0508 776-463) or email info@rsm.govt.nz with your client ID or client details and they will send a new Activation Code.
• If you have an Activation Code and need assistance in activating your SMART account, click here.

Callsign & Vessel Maintenance

There is a small charge to edit your callsign/vessel record. Please note that these changes are not visible immediately on the SMART database as they are processed manually by a Callsigns NZ Ministry of Economic Development Authorised Examiner.

We can perform the following changes with your authority:

• Change your radio installation type
• Indicate that INMARSAT Satellite Communications Equipment is fitted
• Issue a Radio Telex Number
• Change your Vessel Name
• Release your Callsign
• Change your Callsign (by firstly releasing it and then re-applying)
• Update any of your vessels safety information

Click here to undertake any of these maintenance tasks.

Transfer of Ownership

• Only ZME and ZMF series callsigns can be transferred.
• Please note that callsigns in the ZMG series are automatically generated and cannot be re-allocated to the new owner of a vessel.

Click here to apply to transfer ownership of your callsign.