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By browsing our
testimonials, you'll
soon see that supporting our clients is our priority. Please
don't hesitate to contact us
should you require any personal assistance - we're open 24/7 and
will endeavour to respond as quickly as possible. |
Visiting SMART (Spectrum Management and
Registration Technology)
Online Help
Radio Spectrum Management has compiled an extensive
SMART Online Help
system which covers the
following topics:
- About SMART
- Creating a User Account
- Common Procedures
- Searching the Register
Click here:
SMART Online Help

SMART User Guides
Radio Spectrum Management have produced a number of
user guides to SMART (Spectrum Management and Registration
Technology), our online licensing tool. Currently these guides are
only available in PDF format.
- Getting to know the features of SMART
- Activate your client account
- Search the register
- Maintain your client details
Click here to download the
SMART User Guides.
Client & Callsign Maintenance
It couldn't be easier to maintain
your client and callsign details. You will need your SMART User
Name
and password. There's no fee to change your client details and changes are visible immediately on
the SMART
database.
- Click here to maintain your
client or callsign/vessel details.
How do I activate my client account for
SMART?
If you need help figuring out how activate your new client
account for SMART, RSM's animated tutorial demonstration will help
you on your way. Simply click the image and a demonstration will
play in your web browser.

Alternatively you may view
SMART user guides for detailed guides in PDF format.
I've lost my SMART Activation Code - what
do I do?
You will need to call RSM on 0508 RSM
INFO (0508 776-463) or email info@rsm.govt.nz
with your client ID or client details and they will send a new Activation Code.
I forgot my User Name/password, what do I
do?
If you have forgotten your SMART User Name or password then click
here and click on the "Forgot your password?" link. For further
assistance or to have an Activation Code sent to you, please call RSM on 0508 RSM
INFO (0508 776-463) or email info@rsm.govt.nz
with your client ID or client details and they will send a new Activation Code.
Frequently Asked Questions
Our frequently
asked questions cover just about everything:
- Licencing Requirements
- Callsigns
- Maintaining my Callsign and Client Details
- SMART - Client IDs/Keys/Passwords
- Pricing and Payment
Click here to
access our database of
frequently asked
questions.
Contacting RSM & Callsigns New Zealand
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