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By browsing our testimonials, you'll soon see that supporting our clients is our priority. Please don't hesitate to contact us should you require any personal assistance - we're open 24/7 and will endeavour to respond as quickly as possible.

Visiting SMART (Spectrum Management and Registration Technology)

Online Help

Radio Spectrum Management has compiled an extensive SMART Online Help system which covers the following topics:

  • About SMART
  • Creating a User Account
  • Common Procedures
  • Searching the Register

    Click here: SMART Online Help

SMART User Guides

Radio Spectrum Management have produced a number of user guides to SMART (Spectrum Management and Registration Technology), our online licensing tool. Currently these guides are only available in PDF format.

  • Getting to know the features of SMART
  • Activate your client account
  • Search the register
  • Maintain your client details

    Click here to download the SMART User Guides.

Client & Callsign Maintenance

It couldn't be easier to maintain your client and callsign details. You will need your SMART User Name and password. There's no fee to change your client details and changes are visible immediately on the SMART database.

  • Click here to maintain your client or callsign/vessel details.

How do I activate my client account for SMART?

If you need help figuring out how activate your new client account for SMART, RSM's animated tutorial demonstration will help you on your way. Simply click the image and a demonstration will play in your web browser.

Alternatively you may view SMART user guides for detailed guides in PDF format.

I've lost my SMART Activation Code - what do I do?

You will need to call RSM on 0508 RSM INFO (0508 776-463) or email info@rsm.govt.nz with your client ID or client details and they will send a new Activation Code.

I forgot my User Name/password, what do I do?

If you have forgotten your SMART User Name or password then click here and click on the "Forgot your password?" link.  For further assistance or to have an Activation Code sent to you, please call RSM on 0508 RSM INFO (0508 776-463) or email info@rsm.govt.nz with your client ID or client details and they will send a new Activation Code.

Frequently Asked Questions

Our frequently asked questions cover just about everything:

  • Licencing Requirements
  • Callsigns
  • Maintaining my Callsign and Client Details
  • SMART - Client IDs/Keys/Passwords
  • Pricing and Payment

    Click here to access our database of frequently asked questions.

Contacting RSM & Callsigns New Zealand


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